Posting rules

What cannot be posted

• Weapons and their main parts.
• Ammunition, gunpowder, explosives, professional pyrotechnics.
• Narcotic and psychotropic substances, precursors, smoking blends.
• Prescription and potent medicines, anabolic steroids, sale of medicines by private persons.
• Pornography, sexual services, escort.
• Forged or other people's documents, diplomas, certificates, seals, licence plates.
• Stolen goods, locked and found phones, vehicles with altered numbers.
• Protected animals and plants and their parts.
• Gambling, betting and lotteries outside licensed organisers.
• Hacking, malware, personal data bases, lookups of private data.
• Remote sale of alcohol, tobacco, vapes and nasvay.
• Pyramid schemes, cash-out services, sale of bank cards and accounts, counterfeit money.
• Anything else clearly illegal or dangerous.

Contacts only in your profile

Phone numbers, links, messengers and payment details are not allowed in text, photos or reviews. Buyers will see the contacts from your profile if you allow it. Contacts are allowed in chat conversations.

The Website field cannot contain messengers, link shorteners or business card pages.

Advertising on the home page

You can buy a banner on the home page in your dashboard, section "Advertising". The picture is 1600 by 600 pixels, paid from your balance.

A phone number, website and QR code on a banner are allowed, but only after a moderator has checked it: without a person's decision a banner is neither shown nor sold. This is the only place where contacts are allowed on a picture.

• Prohibited goods and services from "What cannot be posted" cannot be advertised. A banner with them is rejected at once.
• Links and QR codes to prohibited, fraudulent or malicious sites are not allowed. If a domain is found prohibited later, the show is taken down.
• Every paid banner on the home page carries the "Advertisement" label.
• If a paid show is interrupted, for example because a banner is taken down, the money for the days not shown may be returned to your balance by decision of an administrator.
• The price of a place per day depends on demand. It changes no more than once a day, at 00:00, and is visible before payment: the payment window says "The price is valid until 23:59".
• A banner can be moved to the archive if it has no paid show that is running or upcoming. A banner can be restored from the archive.

An honest listing

• Describe a real item or service and give the real price.
• Choose the right category.
• Do not post the same listing several times.
• Do not put contacts or QR codes on listing photos. An advertising banner is the exception, see "Advertising on the home page".

How we check

Listings, reviews and suspicious messages are checked automatically, and disputed cases are looked at by a person. If a listing is rejected, you will see the reason and can fix it and send it again. While an edit is under review or rejected, buyers see the previous version.

A moderator can take down a published listing, for example after a report. You will see the reason in your dashboard.

Periods and limits

A listing lasts 60 days and then moves to the archive. You can renew it. The number of active listings is limited, and you can see your limit in the dashboard.

Paid services

Paid Dukan.TM services (bumping a listing, advertising on the home page, shop status, shop address) are paid from the balance under the public offer.

• Paying needs a verified e-mail: add it in your profile.
• Before the first payment you need to accept the current version of the public offer. When a new version comes out, you accept it before your next purchase.
• You can top up the balance without an e-mail and without accepting the contract.

Blocking

For fraud, prohibited goods, spam, insults and threats, 18+ materials or registering again after a block, an account can be blocked for a period or permanently. A block takes effect at once, and listings and the shop page are hidden.

We show the reason and the period of the block. If you disagree with the decision, write to support@dukan.tm.