Dukan.TMSafe deals
Buyers and sellers agree and pay each other directly. A few simple rules will protect you from most problems.
What we can and cannot do
Dukan.TM takes no part in payments and cannot return money. If you report it, we will check the conversation and block the fraudster.
For buyers
- Do not pay in advance, even if asked "just to reserve it".
- Meet in public places and in daylight.
- Inspect and test the item before paying.
- Be careful if the price is far below the market and the seller is rushing you.
- Do not follow links to a "safe deal" or payment sent by the other person: Dukan.TM has no such service.
For sellers
- Hand over the item only after you have the money.
- Do not trust payment screenshots: check that the money has really arrived.
- Never share SMS codes, card details or passwords. Dukan.TM staff do not ask for them.
Keep the conversation in Dukan.TM chat
If something goes wrong, the administration can check the conversation after your report. We cannot see what you agreed in other messengers.
If something goes wrong
- A listing: tap Report on its page.
- A person in chat: open the menu at the top of the conversation and tap Report. You can also block them there.
- A review: tap Report next to the review.
If you have lost money or faced a crime, contact law enforcement. You can write to us at support@dukan.tm.